
A pilot that won't stay lit is one of the most common gas water heater complaints. Usually it's one of a handful of parts — and a couple of them are things you can check yourself.
The pattern usually goes like this: you wake up to cold water, relight the pilot following the label on the tank, it works for a day or a week, and then it's out again. Or it lights, you let go of the button, and it dies within seconds. Both are among the most frequently asked water heater questions online, and the answers from working plumbers point to the same short list of causes.
First, a safety rule: if you smell gas (a rotten-egg odor) near the water heater, do not try to relight anything. Leave the house, and call the gas utility or 911 from outside. See our guide to gas leak warning signs.
This is the classic thermocouple (or thermopile) symptom. The thermocouple is a small sensor that sits in the pilot flame and tells the gas valve it is safe to keep gas flowing. If it's worn, dirty or not sitting in the flame, the valve shuts the gas off as soon as you stop holding the button. Plumbers commonly suggest holding the pilot button for the full time the manufacturer's label specifies before letting go; if it still won't stay lit after that, the sensor is the likely suspect. It's an inexpensive part, but correct placement in the flame matters.
An intermittent pilot outage usually points to one of these:
If the pilot has gone out more than twice, stop. Repeated relighting doesn't fix a failing thermocouple, a bad gas valve or a venting problem, and venting problems in particular are a safety issue, not an inconvenience. Also call if you see scorch marks near the burner access, the flame is yellow and lazy, or the heater is old enough that a larger repair may not make sense — see how long water heaters last. Gas valve and burner work belongs with a licensed plumber.
A pilot problem on its own is usually a repair. It becomes a replacement conversation when it shows up alongside other age signs — rust at the base, rumbling, or leaks. Our guide to a leaking water heater covers that side.
If your pilot keeps going out in Torrance, call (209) 860-5004 or see water heater repair in Torrance. For a no-hot-water situation after hours, see emergency water heater repair.
Reviewed by the Rush Plumber team — licensed, insured plumbers serving Torrance, CA and the South Bay, 3610 Torrance Blvd, Torrance, CA 90503. Call (209) 860-5004, 24/7.
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